Dispatch Time
Ready-stock products are usually prepared for dispatch after order confirmation and payment verification. Custom flutes may take additional time depending on tuning, finishing, engraving, and availability.
Nadvenu Policy
Shipping & Delivery Policy
How Nadvenu Flutes packs, dispatches, and delivers handmade bamboo flutes safely.
Delivery Estimate
Delivery time depends on destination, courier availability, and product preparation. Most domestic orders are delivered within the estimated window shown during checkout or shared by support.
Packaging
Flutes are packed carefully with protective material to reduce transit risk. Long bass flutes and fragile custom pieces may require special packaging.
Tracking
When tracking is available, order status and tracking details may be shared through the customer account, invoice, email, phone, or WhatsApp support.
Delivery Issues
If a package is delayed, damaged, or marked delivered incorrectly, contact support quickly with your order number, delivery details, and photos if applicable.